Frequently asked questions
What kind of products does Korea Shop offer?
At Korea Shop, we meticulously curate authentic Korean skincare products, including cleansers, serums, and masks, alongside exquisite perfumes designed to enhance your aura. Our collection is designed to support beauty rituals with calm and indulgence in mind.
Can I return a product if I change my mind?
We understand that decisions sometimes require reconsideration. We offer returns for unused and unopened products in their original packaging within 14 days of receipt. Please consult our full returns policy for detailed guidance.
How long does delivery take?
We endeavour to ensure your order reaches you promptly. Standard delivery within Poland typically takes between 2 and 5 business days. Please refer to our 'Shipping' section for more detailed information.
Does Korea Shop offer products suitable for all skin types?
Our selection encompasses a variety of Korean skincare products, often formulated to address a broad spectrum of skin needs. We encourage you to review individual product descriptions to find those best suited to your specific skin type and preferences.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email containing a tracking number. This will allow you to monitor the progress of your shipment until it reaches you.
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